Returns Policy


There are just 4 simple rules in order to return or exchange a product

1. Products must be returned within 7 days of purchase.
2. Original tags must remain attached.
3. Item(s) must be in original condition, unworn, unsoiled and in original packaging.


HOW TO RETURN AND EXCHANGE - all tags are intact, and items are unworn as per the conditions above

Contact Just Me Patsy via email at and notify us of your intended exchange or return.

To post the item, you will need to purchase a prepaid plastic satchel at your local post office and include your return authorization form.

Include the following items in your satchel:
· Items you wish to return/exchange
· Return authorization form

Please hold onto the tracking number for your package once you have posted it.

Once your package is received by Just Me Patsy your exchange or refund shall be processed immediately on the same credit card used for purchase and an email will be sent to you to confirm your refund.

Expenses associated with postage shall not be refunded on any return items. Refunds are given for the original value at time of purchase, excluding the shipping cost.

Please note, Just Me Patsy cannot be held liable for any items lost in transit, so keep that tracking number safe!

If you have any queries regarding the returns and exchanges process, do not hesitate to contact Just Me Patsy by email

If you would like some help choosing your size and choice of outfit email us on

Alternatively, you can call us Monday-Friday, 10.00AM - 4.00PM (AEST)

0407 344 531